PHYSICIAN PRACTICE REVENUE MANAGEMENT

  • Coding services to ensure accurate billing and coding.
  • Physician documentation education to improve the quality of clinical documentation.
  • Daily claims entry and submission, both electronically and on paper.
  • Dedicated follow-up on claims to ensure timely payment.
  • Claim correction and resubmission as needed.
  • Billing for government, commercial, and private insurance payers.
  • Customized weekly and monthly reports to track practice performance.
  • Patient statements, including up to three past-due notices, to facilitate soft collections.
  • Payment posting and adjustments to accounts receivable.
  • Denial management to identify and address claims that are rejected by payers.
  • Tracking and claims management to optimize revenue cycle management.
  • Managing collections to improve cash flow.
  • Handling patient inquiries about billing and insurance.
  • Accounts receivable (A/R) recovery to maximize revenue for the practice.

CODING AND AUDITING

  • Our coding and auditing services cover the following areas:
    • Hospital inpatient and outpatient
    • Community rural hospitals
    • Imaging centers
    • Ambulatory surgical centers
    • Physician offices
  • COVID-19 services
  • We conduct coding validations and reviews to ensure accuracy and completeness.
  • Our services include validation of MS-DRG codes.
  • We specialize in coding for ambulatory surgical centers (ASC).
  • We conduct regular and ongoing audits of Hierarchical Condition Category (HCC) coding.

CLINICAL DOCUMENTATION INTEGRITY

  • Standardizing documentation: Creating standardized templates and protocols for documentation can help ensure consistency and completeness of documentation.
  • Streamlining documentation workflows: Reducing the time it takes to complete documentation can improve efficiency and accuracy.
  • Training providers: Educating providers on the importance of complete and accurate documentation can help ensure they understand the impact their documentation has on patient care and reimbursement.
  • Using technology: Leveraging technology, such as natural language processing and speech recognition, can help automate documentation and improve accuracy.
  • Help navigate changes and updates to regulatory requirements related to clinical documentation.

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